Frequently Asked Questions

1) Do you accept PayPal or credit cards online?
Yes. We accept PayPal and you can pay by credit card through secure PayPal's online payment platform.

 

2) Where should i pick up scooters?

After you made online booking, head out to 829 9th Avenue. We'll have them ready for you.


3) What happens if I arrive late?
Just let us know if you are going to be late for the tour and we will inform the tour guide to wait for you or reschedule for another day.

4) Where does the tour end?
We usually start and finish all bike and pedicab tours at the same location (close to Central Park South). Exact meeting spot you will receive in the confirmation email.

 

5) Do I need to make a reservation online?
Online reservation is required.

6) What should I wear?
We recommend you to wear comfortable shoes and regular clothes.

7) What kind of deposit is required for renting a bike?
Driver license or student ID or foreign passport or credit card.

 

8) Does a E-Scooter or bicycle have insurance?
We are not responsible for any personal injury. And, all customers are fully responsible for the E-Scooters or bicycles.

9) How many people can fit in one pedicab?
Pedicab can carry up to 3 adults or 2 adults and up 2 kids under 9 years old. If you need two or more pedicabs, we make sure that they stay close together (often side by side) during the entire tour, so that your group stays together.